Social Service Worker I in Chicago, IL at Ada S McKinley

Date Posted: 2/18/2021

Job Snapshot

Job Description

Basic Function: Renders direct casework to clients within agency policies and programs, under the direction of the Program Manager or designated supervisor

Reporting Relationship:

Reports To: Program Supervisor

Supervises (Position Title): None

$3,000 Sign-On Bonus

Principal Duties/Responsibilities:

  • Interviews potential clients in agency offices or by telephone; obtains background information on the client and determines appropriateness of the request for service.
  • Interprets the agency’s services to potential applicants.
  • Carries a selected caseload, providing direct social services to the clients in order to meet their basic environmental and psycho-social needs.
  • Maintains progress notes and attends case review meetings, court dates, and collateral staffings and provides appropriate documentation from staffngs.
  • Performs a variety of casework duties, including obtaining, analyzing and evaluating data related to cases.
  • Works closely with funding agency representatives.
  • Develops a written treatment plan, including goals and time lines for goal attainment.
  • Implements plans of action for cases, following established procedures.
  • Works with client/family to make modification on the recommended treatment plan.
  • Formulates and frequently reviews recommended handling of cases with the supervisor.
  • Implements the specified treatment program, analyzing and evaluating current status of the client.
  • Makes frequent reports to the supervisor on the progress of each case and performs other formal record keeping functions required by the agency.
  • Studies agency policies and practices regarding casework and other functions and participates in other areas of the casework process, such as intake.
  • Consults frequently with other personnel assigned to the same client, (for example: teacher, homemaker and other support staff.)
  • Contacts other social service agencies such as courts, police and churches, regarding client situations, or for the purpose advocacy and making inter-agency referrals.
  • Works closely with the guardian, foster and biological family toward behavior stabilization and family reunification where applicable.
  • Places children in foster care and other substitute living arrangements, and monitors placement where applicable.
  • Makes regular home visits.
  • Reports suspicions of alleged abuse/neglect.
  • Maintains current knowledge in the profession - to include, but not limited to, attendance at professional seminars and conferences.
  • May be on call for 24-hour availability.
  • * Is available for client crisis management.
  • * Performs other center related duties as assigned.

* Non-essential duties

Mental/Physical Demands: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.  Work requires prolonged concentration using a computer in analyzing and manipulating data. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.  The employee frequently is required to sit.  The employee is occasionally required to stand and walk.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Environmental Conditions: The noise level in the work environment is usually moderate.  Duties are performed in a typical office environment.  No unusual or adverse working conditions exist.

Job Requirements


  • The position requires a minimum Bachelor’s degree from an accredited institution, with a major in one of the Behavioral Sciences i.e., Social Work, School Guidance Counseling, Rehabilitation Counseling, School Psychology, Criminal Justice, etc. A Master’s degree in the above major fields of study is also acceptable.
  • This position requires the use of a personal auto, a valid driver’s license, a motor vehicle report acceptable to the agency’s insurance broker and verification of insurance coverage.
  • Must pass Child Care Act (CCA), Child Endangerment Risk Assessment Protocol (CERAP), Foster Family Homes – Rule 402 (FFH) and Child Welfare for Employees Licensure (CWEL) exams
  • Demonstrates the experiences, beliefs, attitude and awareness that indicate cultural sensitivity to the client population served.
  • Ability to partner with clients individually, in family, to help them mobilize resources and their inner capacity to address problems they face.
  • Ability to coordinate effectively with other team members, other Agency resources and outside services in addressing client needs

This description documents the general contents and requirements of the job.  It is not to be construed as an exhausted statement of duties, responsibilities, or requirements.  The principal duties and responsibilities shown are all essential job functions except for those indicated with an asterisk (*). The requirements listed above are representative of the knowledge, skill and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.



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