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Social Service Worker I in Chicago, IL at Ada S McKinley

Date Posted: 3/7/2019

Job Snapshot

Job Description

Basic Function: Renders direct casework to clients within agency policies and programs, under the direction of the Program Director or other delegated supervisor.

Principal Duties/Responsibilities:

  • Interviews potential clients in agency offices or by telephone; obtains background information on client and determines appropriateness of request for service. 
  • Carries a selected caseload with meeting the basic environmental and psycho-social needs of the client.
  • Performs a variety of casework duties, including obtaining, analyzing and evaluating data related to cases.
  • Implements plans of action for cases, following established procedures.
  • Formulates and frequently reviews recommended handling of cases with the supervisor.
  • Implements the specified treatment process, analyzing and evaluating current status of clients.
  • Makes frequent reports to the supervisor on the progress of each case and performs other formal record-keeping functions required by the agency.
  • Studies agency policies and practices regarding casework and other functions and participates in other areas of the casework process, such as intake.
  • Interprets agency’s services to potential applicant.
  • Works closely with other personnel assigned to the same client (for example: teacher, homemaker and other support staff).
  • Contacts other social service agencies such as courts, police, church regarding client situation or for the purpose of making inter-agency referrals.
  • Maintains current knowledge in the profession - to include, but not limited to, attendance at professional seminars and conferences.
  • *Authorize payment of limited amount of money to clients as directed.

* Non-essential duties

Job Requirements

  • The position requires a bachelor’s degree from an accredited institution, with major in one of the behavioral sciences and at least one year related experience. Must be registered as a social worker by the State of Illinois.
  • Must pass CWEL, CERAP, CANS and any Specialty exams as required for the position.
  • Demonstrates the experiences, beliefs, attitude and awareness that indicates cultural sensitivity to the client population served.
  • Ability to partner with clients individually, in family, to help them mobilize resources and their inner capacity to address problems they face.
  • Ability to coordinate effectively with other team members, other Agency resources and outside services in addressing client needs.


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