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Senior Director of Environmental Services job in Chicago at Ada S. McKinley Community Services, Inc.

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Senior Director of Environmental Services at Ada S. McKinley Community Services, Inc.

Senior Director of Environmental Services

Ada S. McKinley Community Services, Inc. Chicago, IL Full Time
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Basic Function: Under the general direction of the Vice President of Environmental Services, plans, organizes, and directs the development, implementation, and operation of the Federal contract program sites assigned. This includes but not limited to: customized trainings for business and industry, nonprofit and government sectors; regional workforce development programs; professional/career training programs; and adult education and transportation-related training programs. This position leads workforce development programs for diverse populations including people with intellectual and developmental disabilities, veterans, ex-offenders, etc.

Reporting Relationship:

Reports To: Vice President of Environmental Services

Supervises: Project Managers and Senior Project Managers

Principal Duties/Responsibilities:


  • Plans directs, and implements the operations, standards, policies/procedures of the Ability One program, janitorial and mailroom service contract functions to include identified goals to enhance program operations.
  • Coordinates and manages contract acquisitions, document preparation, negotiation, and contract modification.
  • Implements applicable janitorial and environmental cleaning standards, performance criteria, quality control measures, customer complaint procedures, and corrective actions protocols.
  • Demonstrates leadership in carrying out the agency’s mission, vision, guiding principles and communicates those values to subordinates, customers, partners, and funding sources
  • Meets with direct reports at least biweekly to ensures that program sites have required resources, workers, and trained supervisory personnel to achieve the program’s mission.
  • Recruits and recommends hiring of Project Managers site managers/supervisors, approves transfers, and reviews and recommends disciplinary action.
  • Maintains/monitors work area reports relating to performance statistics, inventory control of supplies and equipment, needs assessment, payroll processing
  • Implements health and safety practices, coordinate proactive and reactive training, and reports incidents according to Ada and customers’ requirements.
  • Maintains/monitors work area reports on performance objectives, performance statistics, progress reports, inventories of supplies, equipment PPE, opportunity areas, payroll procedures, and documents.
  • Travels regularly to program sites to establish working relationships with customers, funding sources, and assess customer satisfaction and staff morale.
  • Develops and implements operating methods and procedures designed to eliminate operating problems, improve service quality, minimize operating cost, and affect more significant labor and material utilization.
  • Conducts frequent inspections for quality control of contract sites to ensure that quality meets customer standards. Work with the Director of Quality and Compliance to ensure requirements are met and addressed. Develops and implements corrective action plans as needed.
  • Procures contracts and maintains relationship/rapport with customer/office managers.
  • Prepares an annual budget projection for each contract, evaluates new equipment, supplies, and reviews and authorizes requisitions.
  • Maintains fiscal solvency of program sites and appropriate records to assure financial accountability.
  • Working with the Director of Quality and Compliance ensures maintenance, repair, and replacement of all equipment, including, but not limited to, janitorial equipment, vans, etc. as needed.
  • Designs and implements orientation training sessions for service contract workers and directs other training to improve work performance and safety compliance and to acquaint workers with program policies and procedures.
  • Maintains all necessary recordkeeping to coordinate with program requirements.
  • Prepares contracts, bids, and writes specifications for all custodial contracts.
  • Assures that all aspects of the program are in keeping with DOL, OSHA, COA, DORS, Ability One, GSA, and all other applicable accreditation and quality control standards.
  • Submits timely, accurate and quality management reports.
  • Develops a suitable back-up, acceptable to the Senior Director, capable of handling all the incumbent’s duties and responsibilities for a short or extended period.
  • Develops employees who can become successful leaders.
  • Be available to substitute for the Project Manages/ Site Supervisors in their absence as needed and as directed.
  • Directs and coordinates services to expand market share and maintain a competitive position in the industry.
  • Purchases supplies and equipment within the allocated budget requirement.
  • * Develops program budgets and monitors the expenditure of funds.
  • * Performs other duties as assigned.


* Non-essential duties

Mental/Physical Demands: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to read, analyzes, and interprets general business periodicals, professional journals, and technical procedures or governmental regulations. Ability to write reports, business correspondence, guides, and procedures manuals; Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public; Ability to maintain records and prepare reports; While performing this job’s duties, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk. The employee must frequently lift and move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Environmental Conditions: The noise level in the work environment is usually moderate. Work is performed in an office environment.


Job Requirements


  • The position requires a bachelor’s degree in environmental services, business, or related field. Candidates will have or be able to become certified in National Executive Housekeeping Certification, and the Cleaning Industry Management Standard (CIMS) preferred.
  • Five years management experience in government contractual services and at least four years in supervision.
  • Pass mandated security clearances for all contracted sites.
  • Access to personal transportation.

Other Skills Requirements:

  • Excellent written and verbal communication skills.
  • Knowledgeable of current janitorial /housekeeping cleaning methods and best practices.
  • Knowledgeable of work measurement and control procedures
  • Competence in budget projections and cost control concepts
  • Contract administration experience
  • Knowledgeable of work safety standards and practices.
  • Working knowledge of computer software systems ( Microsoft Excel, Word, and PowerPoint )
  • Experience working with persons with disabilities.
  • A professional appearance.
  • Ability to maintain positive customer relations.
  • Ability to inventory equipment, purchase supplies and keep business in a strong financial position


Ada S. McKinley Community Services, Inc. is an Equal Opportunity Employer and does not discriminate in hiring or employment based on race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, physical or mental disability, or age. In addition, the agency offers special programs that provide training and employment opportunities for adults with developmental and intellectual disabilities, giving them an opportunity to live with dignity and become self-sufficient.  

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Job Snapshot

Employee Type



Chicago, IL

Job Type

Executive, Management, Nonprofit - Social Services


Not Specified

Date Posted

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