Senior Project Manager-Great Lakes in North Chicago, IL at Ada S McKinley

Date Posted: 2/15/2021

Job Snapshot

Job Description

Basic Function: Supervises and directs the daily operation of multiple environmental services contacts in accordance with contract and regulatory requirements; coordinates the daily maintenance and cleaning of all contractual buildings and schedules special projects.  Supervises and manages staff.  Under supervision of the Area Director of Janitorial Services.

Reporting Relationship:

Reports To: Area Director of Janitorial Services

Supervises: Project Manager – Filter Exchange, Quality Assurance Staff, and Supervisors

Principal Duties/Responsibilities:

  • Trains, develops, and supervises all supervisors, crew leaders, and employees as required at the contract sites to ensure efficient and timely quality work completion.
  • Provides management oversight, supervision, and support for the Filter Exchange Program, ensuring that the program is operated according to contract specifications and Ada S. McKinley policies and procedures.
  • Working with the ECSS Operations Coordinator manages and ensures services of all company fleet. Ensure maintenance is completed as scheduled and all company policies are followed.
  • Prepares and reviews daily work schedules and assigns relief personnel to fill in for absent/vacating staff as needed for janitorial services and filter exchange program as needed.
  • Develops periodic cleaning schedules and notifies contracting officer and other appropriate parties of the schedules’ implementation.
  • Assists in developing quality control standards and procedures and implements quality control procedures.
  • Regularly performs quality reviews of the janitorial services program and the filter exchange program and reports findings to the VP of Environmental Services. Addresses any issues by drafting and implementing a plan of correction.
  • Responsible for ensuring adequate staffing, employee morale and engagement. Implements training programs to ensure staff members learning and growth.
  • Proactively works to ensure worker safety and prevention of workplace illness/injury. Notifies Human Resources of work place safety issues. injuries in accordance with policy.
  • Maintains day-to-day relationship/rapport with contracting officer, inspectors, and other customers.
  • Serves as the initial point of contact with the contract officer representative and contracting officer regarding contract specifications and requirements for janitorial services and a liaison for the filter exchange program.
  • Receives and responds to deduction notices, commendations, and requests for increased services (supervisor) and inspection reports.
  • Ensures all invoices are processed for payment, all needed equipment and PPE are on hand at that all equipment safely functions or is repaired or replaced.
  • Ensuring all information needed for timely revenue billing is submitted. Ensures all revenue is correctly billed.
  • Has responsibility for the profit and loss statements for the Great Lakes Janitorial and the Great Lakes Filter Control Program.
  • Maintains appropriate records to assure financial accountability and operates the contract within the assigned budget.
  • Maintains appropriate inventories of housekeeping supplies, filters; develops systems for distributing and monitoring supply usage.
  • Prepares payroll time sheets, personnel records, and employee benefit reports.
  • Develops and implements a regular equipment maintenance, repair, and inspection program with proper documentation.
  • Ensures appropriate staffing level and hiring practices. Ensures management to employees hours and the hour bank in accordance with the Service Contract Workers benefit guidelines.
  • Implements staff orientation and training programs.
  • Maintains timely management reports.
  • Ensures AS1 files are organized and completed to include required time studies and other documents.
  • Ensures the safety and wellbeing of employees at the contract site; implement safety standards and programs.
  • Attends supervisory conferences.
  • * Requests purchases of supplies and equipment within budgetary limits; monitors program expenditures.
  • * Assists in developing contracts, budgets, environmental marketing services, and identifying competitive placement slots for clients.
  • * Performs other duties as assigned.

* Non-essential duties

Mental/Physical Demands: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.  Work requires prolonged concentration using a computer in analyzing and manipulating data. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.  The employee frequently is required to sit.  The employee is occasionally required to stand and walk.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Environmental Conditions: The noise level in the work environment is usually moderate.  Duties are performed in a variety of settings. 


Job Requirements


  • The position requires 7 years of experience in environmental services, at least 5 years in management with supervisory experience. Managing multiple locations is a plus.
  • Preferred College Degree, National Executive Housekeeping and OSHA 300 certification.
  • Knowledge of cleaning methods materials, equipment and practices.
  • Ability to instruct housekeeping employees in the performance of manual tasks requiring moderate strength.
  • A thorough knowledge of the operation of all mechanical cleaning equipment.
  • Ability to prepare written reports and other correspondence relating to the job.
  • Demonstrated ability to manage time efficiently and to organize tasks effectively.
  • Ability to partner with clients individually in family, to help them mobilize resources and their inner capacity to address problems they face.
  • Ability to coordinate effectively with team members, other agency resources and outside services in addressing client needs.

This description documents the general contents and requirements of the job.  It is not to be construed as an exhausted statement of duties, responsibilities, or requirements.  The principal duties and responsibilities shown are all essential job functions except for those indicated with an asterisk (*). The requirements listed above are representative of the knowledge, skill and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.





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