Quality and Compliance Coordinator in Chicago, IL at Ada S McKinley

Date Posted: 5/27/2021

Job Snapshot

Job Description

Basic Function:       Under the direction of the Director of Quality Assurance and Sr. Director of Human Resources, assists in monitoring agency programs to ensure compliance with funding, accrediting and licensing body standards.


Reporting Relationships:


Reports To:  Director of Quality Assurance & Sr. Director of HR


Supervises (Position Titles):  None


Principal Duties/Responsibilities:  



  • Maintains and adheres to the calendar of regulatory and legal compliance set by funding sources, and accrediting or licensing bodies as it relates to required documentation for new hires, transfers, promotions, terminations and annual updates.


  • Ensures all staff background documentation meets requirements issued by the various governing bodies for the Agency in addition to the requirements associated with specific programs to include Head Start, Head Start Partners, Child Welfare, Education and Behavioral Health.


  • Assists in the monitoring and data entry to all systems that are essential to the collection of the service data required for agency reporting and management needs to include COPA, COEUS Global, and IDPH Partner Illinois


  • Maintains a current knowledge of the regulations, rules, standards, and licensing requirements of the various funding, licensing and accrediting organizations to include mandated medical physicals for the Head Start, Head Start Partners, and Greenwood sites.


  • Regularly visits ASM Program and Head Start Partner sites to review maintenance of records mandated by the governing bodies.


  • Develops and maintains specific internal and external reports documenting program compliance.


  • Makes frequent contact with professional and administrative personnel from the City of Chicago, and associated regulatory and accrediting bodies of the Agency programs.


* Non-essential duties

  • Performs other duties as assigned.


Mental/Physical Demands: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Have ability to read, analyze, and interpret general business periodicals, professional materials, technical procedures or governmental regulations.  Ability to write report, business correspondence and procedures or manuals.  Ability to effectively present information and respond to questions from the Board, managers, customers and the general public.  While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.  The employee frequently is required to sit.  The employee is occasionally required to stand and walk.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  While performing the duties of this job, the employee is frequently exposed to outside weather conditions, when traveling to and from property sites. 


Environmental Conditions:   The noise level in the work environment is usually moderate.  Duties are performed in a typical office environment.  No unusual or adverse working conditions exist.

Job Requirements


    • The position requires a bachelor’s degree in Social Work, Education, Computer Science, Finance, Accounting, or other related discipline.


    • At least 1 – 2 years of program administrative services experience in a non-profit or social services organization.


    • Excellent communication skills, including written and verbal. Comfortable interacting with all internal staff and various external funding and accrediting representatives.  


    • Proficient with various software applications such as Microsoft Office and HRIS databases.


    • Must maintain strict confidentiality of all employee information.


    • Access to transportation and a valid driver’s license and motor vehicle report acceptable to the Agency’s insurance broker.



    This description documents the general contents and requirements of the job.  It is not to be construed as an exhausted statement of duties, responsibilities, or requirements.  The principal duties and responsibilities shown are all essential job functions except for those indicated with an asterisk (*). The requirements listed above are representative of the knowledge, skill and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.